At Tinka, we are committed to providing a seamless shopping experience for our customers. This Shipping Policy outlines important information about shipping, delivery, and related services for products purchased through our platform.

  1. Shipping Providers:
    Tinka relies on third-party delivery services to fulfill orders and deliver products to our customers. We work with reputable shipping providers to ensure timely and reliable delivery of your purchases.
  2. Shipping Costs:
    Shipping costs vary depending on factors such as the size, weight, and destination of the package, as well as the shipping method selected at checkout. Shipping costs will be calculated and displayed during the checkout process.
  3. Delivery Times:
    Delivery times may vary depending on factors such as the shipping provider, destination, and product availability. Estimated delivery times will be provided at checkout and may be subject to change.
  4. Order Processing:
    Once your order is placed, it will be processed and prepared for shipment. Orders typically ship within 1 – 3 business days, unless otherwise stated. You will receive a confirmation email with tracking information once your order has been shipped.
  5. Delivery Responsibility:
    While Tinka facilitates the sale and purchase of products on our platform, sellers are responsible for shipping most physical products directly to customers. Tinka does not take responsibility for delays, damages, or other issues related to the delivery of products by sellers.
  6. International Shipping:
    At this time, Tinka primarily serves customers within Nigeria and Sub-Saharan Africa. International shipping may be available for select products, subject to additional fees and restrictions. Please contact customer support for more information.
  7. Tracking Information:
    Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your delivery. You can track your package using the tracking number provided in your shipment confirmation email or by logging into your Tinka account.
  8. Shipping Restrictions:
    Certain products may be subject to shipping restrictions or regulations imposed by shipping providers or local authorities. It is your responsibility to ensure that any products you purchase comply with applicable shipping restrictions in your area.
  9. Contact Us:
    If you have any questions or concerns about our Shipping Policy or the delivery of your order, please contact us and our customer support team will be glad to assist you.

This Shipping Policy outlines important information about shipping, delivery, and related services for products purchased through Tinka. If you have any further questions or require clarification, please don’t hesitate to reach out to us.